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Magewell products, including the Pro Capture series, the USB Capture series, the USB Capture Plus series, all support video conferences, large -screen stitching, push live broadcast, education recording, high -definition medical, IPTV and other applications. Some models also support VR.application.Merwa products support Windows 7 or more, Max OS, Linux operating systems, and provide powerful SDKs.
Magewell Magewell Collection Equipment Compatible Software
Meilewei''s device uses standard development interfaces, such as video collection interfaces based on DirectShow filters, audio acquisition interfaces based on Directsound, and extended interfaces based on IKSPROPERTYSET.Melvi collection device is compatible with almost all software that is compatible with DirectShow architecture.
WINDOWS
, Presentations 2Go, QuickTime Player, Real Producer Plus, Resolume, Skype, StreamBox, Streamstar, Ultragrid, Vidblaster, Video Stitch, VIDYO, VirtualDub, VLC, VMIX, Watchout, Windows Media Encoder, Wirecast, XSPLIT BroadCaster, XSplit GameCaster, zoom.us
LINUX
GSTreamer, Google Plus Hangouts, Ultragrid, VLC (Videolan Client), OBS Studio, Zoom.us
MAC OS X
Stitch, VirtualDub, VLC, Wirecast, Zoom.us
Chrome OS
USB  Collection equipment
USB Capture  series of common problems
Technical specification
Resolution: 640×480 / 640×360 / 720×480 / 720×576 / 768×576 / 856×480 / 960×540 / 1024×576 / 1280×720 / 1920×1080
Frame rate: 25 / 29.97 / 30 /50 / 59.94 / 60 FPS
The warranty instructions on Melawa products
The warranty service provided by Melawa only targets the hardware failure of the product during the normal use process.If the damage, misuse, or abuse caused by any negligence, errors or other behaviors of the buyer, Melawell does not bear the relevant responsibilities and costs.
*  Unless you have other written agreements with Meleway, the free limited warranty service will be executed from the date marked on the purchase voucher you present.Purchasing vouchers can be: order contracts, formal sales receipts or invoices, and the earliest date marked by the above vouchers is the start time of the warranty period.
**  Customers need to bear the cost of sending limited warranty products to Merwa''s designated maintenance points.
How to confirm the limited warranty service
?We suggest you pass the phone first(021-64869796)E -mail(support@hc-veo.com.cn)Contact the technicians to determine whether the problem of your product needs to be returned to repair.In this process, you may describe the product problems and take pictures of the front and back of the problem.
Limited warranty period description
one(1)New Year limited warranty products: Pro Capture full series of collection cards; Eco Capture full series of collection cards; USB Capture collection box and collection stick;
Three(3)Year limited warranty product: USB Capture Plus full series of collection sticks; Flex I/O full series of collection/output cards.
*** not within the warranty range: the product itself and the Low Profile file with the product attached to the product.
Merwaway product specific warranty clause access:http://cn.magewell.com/support/quality-assurance
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