1. Manufacturers supply genuine products
Since our company orders directly from various manufacturers, mainly wholesale, the products sold are already low-price impulse, profit Weibo, due to real-time changes in the market of IT products, buyers Before purchase, the price on the day shall prevail, so as to avoid unnecessary misunderstandings in the future, please cooperate as much as possible, thank you.
2. Physical shooting
All product pictures of our company are taken in kind, and the processing will follow the actual color. However, due to the light and individual monitors, a certain color difference between the color of the picture and the actual object is inevitable. Please refer to the actual product. The color requirements are extremely high. Buyers please buy with caution. Note: Buyers need to bear the round-trip freight due to slight color difference.
3. About delivery
Express is generally default(Light cargo is Best/Shentong Express, heavy cargo is delivery logistics)I need to send other express to make up the difference in freight. We send to pay for logistics. Because the company''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s products flow quickly and the inventory situation is difficult to update me in time, all buyers should contact me before the auction to confirm whether the factory is in stock or after the delivery date Shoot, so as not to cause inconvenience to you. At the same time, please check whether the delivery address and contact phone number are correct before the buyer. If you need to change the address, please explain in time. If the delivery address, contact information and other factors cannot be delivered normally, it is caused by the need to transfer or return. The loss shall be borne by the buyer, and our company will not bear any responsibility. It is hereby explained.
4. About receiving
In order to reduce disputes, our company will carefully check all products before shipping, but in order to avoid missing or damage to the goods during transportation, buyers must be fast when they receive the goods. The courier will open the box for inspection. If the goods are found to be missing or damaged, or goods not purchased by you, please reject it! And get in touch with us in time to get a solution. If improper Inspect it face-to-face and find that the goods are missing or damaged after receipt. The courier company is not responsible for it, and the company is not responsible for it. Please understand, thank you! Note: Other people''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s signature is deemed to be signed by the person.
We care about and respect every customer''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s evaluation of us, and we are eager for your praise +5 points. Because your satisfaction is our goal, which is also our motivation and source of continuous progress. If you are not satisfied with our products or services, first say sorry to you, and thank you for your valuable comments and suggestions, we will continue to optimize
Our products and services; at the same time, we will terminate the cooperation relationship with malicious bad reviewers or buyers who take bad reviews at every turn and complain about threats in disguise! At the same time, you are welcome to give feedback to our online customer service in time, and we will serve you wholeheartedly!
5. About returns
Within 15 days from the date of shipment, if the buyer is not satisfied with the product(Non-customized products), And without affecting the secondary sales of the product, our company provides buyers with a one-time replacement service(Since the price of IT products will change with market changes, the actual return price needs to be negotiated with our company), At the same time, the freight for replacement is borne by the buyer, and our company refuses to accept any form of collect. If the buyer reports that the replacement is a product quality problem, you need to provide product pictures, videos and other vouchers to apply for a quality problem replacement.(When you return it, please pay the freight in advance. After receiving the returned item, our company will arrange the finance to return the freight to you.)Note: In order to avoid errors and delays, please be sure to attach a piece of return and exchange information to the courier note when replacing the goods, indicating your Want Want ID order number, contact information, detailed address and detailed fault description and other information. Please leave the courier number to the customer service to leave a message in time after sending, so that your return can be processed in time.
The company has regulations for refunds that require normal procedures and require unified financial operations, which cannot be processed by customer service(But you can contact customer service to track the refund for you in time), After the customer applies for a refund, if the application conditions are met, the general time to complete the refund is within 1-3 working days. Note: It is troublesome to apply for a refund on working days. Because the financial affairs do not go to work on Saturdays and Sundays, they cannot be timely We apologize for processing your refund!
6. About after-sales
Our products are fully inspected at the factory, and the warranty period is 1 year. If the product has a non-human failure during use, please contact our online customer service. The customer service staff will provide you with professional guidance, analysis, and judgment of the cause of the failure, and provide solutions. If you cannot solve the problem according to the solution provided by us, please repair it cumulatively. Do not repair one if one is broken. Because they are all manufacturers wholesale, the profits are on Weibo. The amount of repaired products should reach 200 yuan or more than 10PCS. The cost of repairing the road is one person and one way. Our company refuses to accept any form of payment on delivery. Note: Before sending the product back, please contact our customer service staff to ask for the delivery address and specific contact information.