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pink:
Our customer base has always been strong and growing. This also makes us affirmation of ourselves. The production process of each product is subject to certain tests. At the same time, we assure our customers that we are always pursuing perfection for our products and do our best to ensure good quality to our customers.
Regarding express logistics: we choose express(Best Express)( Yuantong Express), The quotation of the products does not include express freight. Normal delivery within 1-2 days in Guangdong Province, 3-5 days outside the province, and 1-2 days in remote areas, please wait patiently. If you need other express, please be sure to contact us to modify the shipping cost. Logistics we choose“Debon Logistics Jiaji Logistics Aneng Logistics Yuancheng Logistics Shenghui Logistics Wangda Logistics We send in remote areas“Transit”Logistics is generally available to all provinces across the country. Compared with express delivery, it is slower and the freight is lower.
Regarding after-sales service: If you choose to cooperate with us for a long time, we will take your benefit into consideration, and the product will be replaced with a new one if there is a quality problem within one year. As long as it is not artificially damaged(Please pay attention to the product fragile return label). In addition, since the date of purchase, the quality of the product itself is defective, and a seven-day replacement is provided, and the long-term warranty is provided.(Except for customized products)The return freight is paid once each, that is, the sender’s freight is charged, and the company refuses to accept all the goods to be paid.
Regarding the issue of order delivery: After you have paid the payment, under normal circumstances, we will process your order within 24 hours. If there are special circumstances, our salesperson will contact you in time and hope that your contact information will remain online.
Regarding the order quantity: In order to facilitate your purchase and sales, our company has a certain amount of inventory under normal circumstances. But if the order quantity is more than 2,000. Please be sure to contact us to arrange production, so as not to delay your shipment date.
Regarding the issue of receiving the goods: Please do not rush to sign for the receipt after receiving the goods. Be sure to check whether the packaging is intact. Check whether the quantity of the goods is correct. We will attach the invoice. If the quantity is small or the product style is wrong, the product Please contact us in time for quality issues. We will deal with it in time.
Regarding your question: Our customer service is sometimes busy. If we don’t reply in time, we will definitely be busy. So we sometimes can’t handle it, then we can’t receive you in time and can’t respond to your inquiries in time, please Buyers refer to the detailed introduction of the product and shop on their own. Please understand that there is any inconvenience. If you have an urgent matter that we need to deal with in time, you can call our service hotline: 13711240344