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【Buyer must read】: Anyone who buys any product of our company, if you have any questions, please contact us in time, we will solve the problem for you as soon as possible, and give you a satisfactory answer.
1. Within 7 days of receipt(Subject to the date of receipt of the waybill)If you find products that are functionally invalid or have quality problems, please contact us in time for return and exchange processing; overdue will not be accepted, and false reports will not be accepted once verified;
2. We will try our best to satisfy the product color or style specified by the customer, but it may not be 100% satisfied. If the color or pattern style does not match, we will promptly communicate with you to change the color or deal with out of stock.
3. The buyer uses dissatisfaction or poor selling as a reason, and the product has no quality problems, so it is not a reason for return or exchange. Orders need to be cautious, and we are not responsible for inventory backlog.
4. When the customer receives the goods, regardless of whether the outer packaging box is damaged or not, they need to open the box for inspection. If any product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate stamped with an official seal and provide this certificate to us. We will assist customers in making claims; if the goods are damaged or lost due to logistics, we will not bear the relevant responsibility.
5. Customers who need to return or exchange the product, please protect the integrity of the product packaging, complete accessories or related materials, and ensure that the secondary sales of the product will not be affected. If the packaging of the returned product is incomplete, its accessories or related materials are incomplete; repairs and modifications are not authorized without authorization; it is not used or stored according to the normal method; the warranty period of the product is exceeded; the returned product is labelled and fraudulent, we will not Bear the return;
6. When the customer finds the product quality problem to return, please return it to our company by ordinary express. Our company refuses to receive any high freight express logistics such as express delivery. The freight is paid by the customer in advance. The company will follow the express list after receiving the goods. Subsidized freight and the actual cost of the product. If the customer returns the product without communicating with the customer service, we will not accept it; thank you for your cooperation, the communication starts from the heart.