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\three. After-sales service
\1.All products sold in our shop will be returned, exchanged and repaired in case of quality problems, and strictly in accordance with the three guarantees of relevant national products(7Refundable, exchangeable and repairable within days;8-15Exchangeable and repairable within days(Our shop is extended for one month)). The service time for return, exchange and repair shall be counted from the date of receipt of the goods. The return and exchange service does not include the following situations: man-made damage, damage caused by improper use, damage caused by force majeure(Earthquake, fire, etc.)And the product was disassembled.
\2. Freight issues arising from returns, exchanges and repairs:
\1)Within seven days after the receipt of the goods, if there is a quality problem with the goods themselves, the shipping costs for the return and exchange shall be borne by the seller; within the warranty period seven days after the receipt of the receipt, due to the quality problems of the goods themselves, the buyer and the seller shall bear their own shipping costs. Freight
\2)If it’s not the quality of the goods, it’s just because the customer didn’t read the instructions carefully(Or do not consult our shop in detail), And cause the goods to be unsuccessfully used, and the freight caused by the misjudgment of the return shall be borne by the buyer.
\3.Judgment of product quality
\ If the product has quality problems, please go to the manufacturer''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s after-sales service center for testing and issue a test report(If the after-sales service center of some manufacturers cannot provide the test report, a maintenance inspection document is required)If the test report confirms that it is a quality problem, then return the test report, the defective product and the complete packaging accessories to our company for return and exchange procedures. If it is damaged or lost, we will not be able to handle it for you.
\4.Special Note,No refunds and exchanges will be processed in the following circumstances:
\ 1)Any products not sold in our shop(Serial number does not match);
\ 2)For out-of-warranty products(Goods beyond the warranty period)The warranty will not be accepted;
\ 3)Product quality problems caused by unauthorized repairs, misuse, collision, negligence, abuse, liquid intake, accidents, alterations, incorrect installation, or tearing up, altering labels, machine serial numbers, anti-counterfeiting marks, non-return and exchange services Within range
\ 4)The product''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s outer packaging, attachments, manuals are incomplete, and the invoice is missing or altered, and no return or exchange service will be provided;
\ 5)Non-commodity quality issues, such as compatibility issues, dissatisfaction with color, appearance, shape, etc., are not quality issues and are not within the scope of return and exchange services;
\ 6)The normal wear and tear of the goods is not within the scope of the return and exchange service;
\ 7)Digital,ITThe faults that can be eliminated through the software upgrade of such commodities do not belong to the scope of the three guarantees, as long as they are sent to the local manufacturer''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s designation or the special after-sales service center for upgrade.
\ 8)Sealed product original packageInstall open(Such as a one-time seal or tape seal is opened);
\ 9)The product has been used.
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\four. technical problem:
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