Product repair:
1. If the product has quality problems(In the case of non-human damage), Buyers can use the accumulative method to wait for the bad products to accumulate to a certain amount and then send them back for a one-time replacement. The changed products can also be sent back together with the ordered goods when they place an order next time.
2. Send us the products that need to be repaired, please fill in correctly(Specify the contact name, address, telephone number and product problem in detail), We will return the product to you according to the contact address you filled in.
3. We are not responsible for the round-trip freight for repairing the product, and the customer has to pay for it.
Exchange issue:
1. Different products have corresponding warranty periods(Generally 3 months warranty). During the warranty period, if there is a quality problem or non-man-made damage, it can be replaced with a new one(Depends on the degree of damage to the appearance of the product). The warranty period is to be posted on
The validity period on the warranty label on the product shall prevail(Note: During the warranty period, please keep the warranty label clear, complete and unattended).
2. Customers'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' unsalable products, if they need to return or exchange them(The premise of the return and exchange must be that the goods must be kept intact and there must be no signs of damage or wear), The customer must contact our staff within 15 days after receiving the goods to solve the problem. If the product has no quality problems within the specified time, it cannot be returned or exchanged.
3. Man-made damage, damaged packaging, non-returnable, special circumstances can be negotiated.
4. The buyer has just received the product and found that there is a problem(Such as: the product model is wrong, the product has few accessories, etc.…… need to contact us within 24 hours after signing the receipt
Transaction description
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1. Buy a small amount of single items and send them directly to Alipay without notice. The shopkeeper will ship the goods in time according to the information you registered; if the shipping fee is not enough, the shopkeeper will notify you online to make up the shipping fee and then ship it.
2. If you need to purchase multiple items, please contact the owner to modify the postage. If you purchase multiple items and mail them together (not overweight), only one actual shipping fee will be charged;
3. It is impossible for the shop owner to be online 24 hours, so you can directly leave a message on Wangwang or QQ or in the station letter, we will reply in time after going online; if you need it, you can directly call us, and the phone number can be found on the homepage of our store.
4. If you choose surface mail, please wait patiently. Generally, it will arrive nationwide within about 7-14 days after delivery; you can check if the goods have not arrived within 30 days.
5. Our shop generally uses YTO and Huitong to deliver goods. If you need to reach other areas or choose other transportation methods, please contact before taking the picture and negotiate together.
6. Customers who have questions before purchasing can contact us by telephone as much as possible, and we can respond quickly to your telephone consultation. Because there are too many online customers and there are too complicated technical consultation questions, we may not have too much time to answer online. If you find any problems after receiving the goods, please contact the seller in time, we will deal with the after-sales as quickly as possible! You can leave a message online! Telephone and other forms!
7. Please take a picture of all the goods after you have a clear look. If you have any questions, please ask before purchasing. Please do not embarrass the owner after receiving the goods as not as good as you imagined and not applicable.
8. Buyers should provide accuracy
The delivery address, consignee and contact information. If the delivery information is incorrect, all losses caused by the undeliverable or delayed goods shall be borne by the buyer.
9. Buyers should contact logistics first(Post office, automobile transportation, express delivery, etc.)The staff of the unit unpacked and inspected the goods on the spot, confirmed that the quality and quantity of the goods were accurate, and then signed for it. The sign for receipt means that the goods have been delivered and passed the acceptance by the buyer. The signature of the other person is the same as the personal signature of the person. If there is a problem with the quantity and quality of the goods, the buyer should ask the logistics company to produce a valid certificate on the spot, take pictures of the scene and contact the store in time, and the store will deal with it as appropriate.
10. Warranty and after-sales(Five-star)
Quality problems occur within 3 days from the date of purchase in our store. Please contact the owner in time. Our store can avoid round-trip postage and replace the buyer with a brand new product. If there is a quality problem within 3 months, each postage will be paid. After 3 months The buyer shall bear the postage for the round-trip warranty.
Taking honesty as the core, starting from customer needs
Based on the letter, finally customer satisfaction
We may not guarantee that every transaction is perfect. But we absolutely protect the interests of all customers! If you have any questions, please contact us and we will solve the rest!